PRIVACY POLICY

Applicability:

Privacy policy shall apply to all users of Synchroshakti website and its other platforms where its services or courses are offered. By using the Platform or availing the Services, user agree to this Policy. User shall not use Synchroshakti website and its other platforms if he or she does not agree to this Privacy policy. This Policy should be read along with the Terms and conditions available on Synchroshakti website. Capitalised terms not defined herein, shall have the meaning set out in the Terms.

Collection And Processing Of Information:

To avail services provided by Synchroshakti, users must create an account and register with Synchroshakti. Synchroshakti collects personal information like name, phone number, address, and password, along with transaction related information for Registration and Service delivery. Also, Synchroshakti collects Device and Log information from web browsers, mobile devices, and servers, IP address, Location information using Internet Protocol (IP) Address, data about usage of Synchroshakti website and its other Platforms, information from cookies, information provided by the Users during correspondence and information made legally and publicly. Synchroshakti has the right to seek and collect any other information from time to time. Users agree and acknowledge that personal information collection and processing is based on the consent of the User and is in accordance with the Applicable Laws and Rules of India and for the purposes stated below.

Usage Of The Personal Information:

Synchroshakti hereby represents and warrants that the Personal Information provided by the Users shall be used exclusively for the following functions:

• Service delivery for the users who subscribed to courses offered by Synchroshakti.
• Communicate with users of the Platform and process any user requests, queries, feedback
• Payments related transactions
• Enhance standards of service delivery, troubleshooting and develop new services.
• Enhance system security and information security
• Advertisements and Marketing for courses offered by the Synchroshakti and conduct surveys and research about such courses.
• Secure business interests of Synchroshakti.
  
• Any other legally permitted function.

Data Sharing:

Synchroshakti hereby represents and warrants that the Personal Information provided by the Users shall be used exclusively for the following functions:

• Affiliates or partners, agents or contractors of Synchroshakti who are engaged in service delivery to Users, providing marketing and advertising services, Security services to Synchroshakti.
• Employees of Synchroshakti who are engaged in service delivery to Users, providing marketing and advertising services, Security services to Synchroshakti.
• Third Parties to process the Payments
• Advertisers
• Judicial and Regulatory Authorities for legal compliance
• Third party who acquire or merge with Synchroshakti
• With any third party with user content

Security:

Every information collected from user by Synchroshakti is fully encrypted. Synchroshakti takes appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data that we collect and store. Further, Synchroshakti also takes appropriate measures to ensure that any third party which collaborates with Synchroshakti for service delivery to users of the platform shall abide by this privacy policy. Synchroshakti adopted industry standard security measures and keeps updating its systems from time to time to protect user’s personal information against any hacking or virus dissemination. However, it is important to note that no system is fully secure and Synchroshakti cannot guarantee the information collected will not be accessed by unauthorised third parties. It is the sole responsibility of the user to protect his/her password and account details.

Non-Liability Of Synchroshakti:

It is important to note that no system is fully secure and Synchroshakti cannot guarantee the information collected will not be accessed by unauthorised third parties. It is the sole responsibility of the user to protect his/her password and account details. If such account details or password is compromised in any manner, User shall immediately inform Synchroshakti for necessary assistance. User acknowledges and agrees that under no circumstances Synchroshakti shall be liable, directly or indirectly for breach of privacy of User. Further User agree to indemnify the Company, its employees, directors, officers, agents, business associates, affiliates and agents from any loss, damage, expenses or other adverse consequence they suffer as a result of your usage of the Platform unless such loss, damage, expenses or other adverse consequence can be attributed to user act or omission. Further Synchroshakti website and Platform may provide links to other websites and third-party platforms (“Third-Party Platforms”). Such Third-Party Platforms may collect information of users. Synchroshakti is not responsible for the privacy practices or the content of those linked websites and Third-Party Platforms. We recommend Users to review the privacy policies of such Third-Party Platforms.

User Rights:

All Users of the platform have the following rights with respect to the information provided by them to Synchroshakti

1. Right to reject cookies or control cookies
2. Right to reject any promotional emails from Synchroshakti by unsubscribing to link in any email communications sent to you for promotional content.
3. Right to access, update, correct the personal information made available to Synchroshakti.
4. Right to delete the personal information made available to Synchroshakti. It must be noted that deletion of personal information made available to Synchroshakti may lead to deletion of user accounts on Platform, which makes Synchroshakti courses inaccessible to the User.

Modification To Privacy Policy:

Based on Synchroshakti changing requirements and at its discretion, Synchroshakti reserves the right to modify this Privacy Policy. changes will be enforced from the date of notification and Users shall update themselves by reading the modifications to Privacy policy.

Grievance Redressal:

Users questions, concerns, interpretations or disputes regarding our Privacy Policy will be addressed by our privacy team at support@synchroshakti.com